| Answers & Solutions |
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| 0.2.2.2 Lab – Job Opportunities |
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| 1.1.1.4 Lab – Ohms Law |
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| 1.2.1.13 Lab – Research Computer Components |
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| 1.3.1.7 Lab – Build a Specialized Computer System |
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| 2.2.2.3 Lab – Diagnostic Software |
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| 2.2.4.4 Lab – Using a Multimeter and a Power Supply Tester |
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| 2.2.4.7 Lab – Computer Disassembly |
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| 3.1.1.3 Lab – Install the Power Supply |
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| 3.1.2.6 Lab – Install the Motherboard |
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| 3.1.3.3 Lab – Install the Drives |
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| 3.1.4.4 Lab – Install Adapter Cards |
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| 3.1.5.5 Lab – Install Internal Cables |
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| 3.1.5.8 Lab – Install Front Panel Cables |
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| 3.1.5.12 Lab – Complete the Computer Assembly |
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| 3.2.2.8 Lab – Boot the Computer |
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| 3.3.1.6 Lab – BIOS File Search |
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| 3.3.3.2 Lab – Upgrade Hardware |
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| 5.1.2.3 Lab – Search NOC Certifications and Jobs |
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| 5.1.4.4 Lab – Data Migration in Windows |
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| 5.2.1.7 Lab – Install Windows 7 or Vista |
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| 5.2.1.7 Lab – Install Windows 8 |
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| 5.2.1.10 Lab – Check for Updates in Windows 7 and Vista |
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| 5.2.1.10 Lab – Check for Updates in Windows 8 |
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| 5.2.4.7 Lab – Create a Partition in Windows 7 and Vista |
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| 5.2.4.7 Lab – Create a Partition in Windows 8 |
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| 6.1.1.5 Lab – Task Manager in Windows 7 and Vista |
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| 6.1.1.5 Lab – Task Manager in Windows 8 |
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| 6.1.1.9 Lab – Install Third-Party Software in Windows 7 and Vista |
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| 6.1.1.9 Lab – Install Third-Party Software in Windows 8 |
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| 6.1.2.3 Lab – Create User Accounts in Windows 7 and Vista |
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| 6.1.2.3 Lab – Create User Accounts in Windows 8 |
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| 6.1.2.5 Lab – Configure Browser Settings in Windows 7 and Vista |
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| 6.1.2.5 Lab – Configure Browser Settings in Windows 8 |
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| 6.1.2.12 Lab – Manage Virtual Memory in Windows 7 and Vista |
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| 6.1.2.12 Lab – Manage Virtual Memory in Windows 8 |
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| 6.1.2.14 Lab – Device Manager in Windows 7 and Vista |
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| 6.1.2.14 Lab – Device Manager in Windows 8 |
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| 6.1.2.16 Lab – Region and Language Options in Windows 7 and Vista |
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| 6.1.2.16 Lab – Region and Language Options in Windows 8 |
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| 6.1.3.7 Lab – Monitor and Manage System Resources in Windows 7 and Vista |
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| 6.1.3.7 Lab – Monitor and Manage System Resources in Windows 8 |
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| 6.1.4.2 Lab – Hard Drive Maintenance in Windows 7 and Vista |
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| 6.1.4.2 Lab – Hard Drive Maintenance in Windows 8 |
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| 6.1.4.4 Lab – Manage System Files in Windows |
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| 6.1.5.4 Lab – Common Windows CLI Commands |
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| 6.1.5.6 Lab – System Utilities in Windows |
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| 6.3.1.2 Lab – Managing the Startup Folder in Windows 7 and Vista |
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| 6.3.1.2 Lab – Managing the Startup Folder in Windows 8 |
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| 6.3.1.5 Lab – Task Scheduler in Windows 7 and Vista |
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| 6.3.1.5 Lab – Task Scheduler in Windows 8 |
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| 6.3.1.7 Lab – System Restore in Windows 7 and Vista |
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| 6.3.1.7 Lab – System Restore in Windows 8 |
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| 7.3.2.6 Lab – Build and Test Network Cables |
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| 7.4.1.11 Lab – Configure a NIC to Use DHCP in Windows |
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| 8.1.2.10 Lab – Connect to a Router for the First Time |
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| 8.1.2.12 Lab – Configure Wireless Router in Windows |
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| 8.1.2.14 Lab – Test the Wireless NIC in Windows |
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| 8.1.3.9 Lab – Share Resources in Windows |
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| 8.1.4.3 Lab – Remote Assistance in Windows |
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| 8.1.4.4 Lab – Remote Desktop in Windows 7 and Vista |
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| 8.1.4.4 Lab – Remote Desktop in Windows 8 |
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| 9.1.1.6 Lab – Research Docking Stations |
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| 9.3.1.5 Lab – Research Laptop RAM |
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| 9.3.2.3 Lab – Research Laptop Batteries |
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| 9.3.2.5 Lab – Research Laptop Screens |
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| 9.3.2.7 Lab – Research Laptop Hard Drives |
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| 9.3.2.14 Lab – Research Building a Specialized Laptop |
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| 9.6.2.2 Lab – Research Laptop Problems |
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| 9.6.2.3 Lab – Gather Information from the Customer |
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| 9.6.2.4 Lab – Investigate Support Websites |
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| 10.1.2.3 Lab – Working with Android |
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| 10.1.3.3 Lab – Working with iOS |
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| 10.1.5.3 Lab – Mobile Device Features |
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| 10.1.5.4 Lab – Mobile Device Information |
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| 10.2.1.2 Lab – Passcode Locks |
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| 10.3.1.2 Lab – Mobile Wi-Fi |
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| 10.4.1.4 Lab – Install Linux in a Virtual Machine and Explore the GUI |
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| 10.4.3.3 Lab – Working with the Linux Command Line |
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| 10.5.2.2 Lab – Troubleshooting Mobile Devices |
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| 11.2.1.6 Lab – Install a Printer in Windows 7 and Vista |
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| 11.2.1.6 Lab – Install a Printer in Windows 8 |
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| 11.3.2.5 Lab – Share a Printer in Windows 7 and Vista |
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| 11.3.2.5 Lab – Share a Printer in Windows 8 |
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| 12.2.1.8 Lab – Configure Windows Local Security Policy |
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| 12.3.1.3 Lab – Configure Data Backup and Recovery in Windows 7 and Vista |
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| 12.3.1.3 Lab – Configure Data Backup and Recovery in Windows 8 |
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| 12.3.1.5 Lab – Configure the Firewall in Windows 7 and Vista |
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| 12.3.1.5 Lab – Configure the Firewall in Windows 8 |
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| 12.3.1.9 Lab – Configure Users and Groups in Windows |
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| 12.4.2.2 Lab – Document Customer Information in a Work Order |
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| 13.1.1.3 Lab – Technician Resources |
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| 14.1.1.2 – Lab – Troubleshoot Hardware Problems |
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| 14.1.1.3 – Lab – Remote Technician – Fix a Hardware Problem |
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| 14.2.1.2 – Lab – Troubleshoot Operating System Problems |
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| 14.2.1.3 – Lab – Remote Technician – Fix an Operating System Problem |
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| 14.3.1.2 – Lab – Troubleshoot Network Problems |
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| 14.3.1.3 – Lab – Remote Technician – Fix a Network Problem |
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| 14.4.1.2 – Lab – Troubleshoot Security Problems |
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| 14.4.1.3 – Lab – Remote Technician – Fix a Security Problem |
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