After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?
- verifying the solution and system functionality
- identifying the problem
- testing a theory to determine the cause of the problem
- documenting findings, actions, and outcomes
Testing a printer by restarting it and printing a test page are actions taken within the verification of the solution and system functionality step.