A workstation has been moved from the first floor to the fifth floor within an organization. The user is now reporting that the workstation cannot connect to the network. A technician suspects that the workstation could not obtain an IP address from a DHCP server. What is a possible cause of the problem?

A workstation has been moved from the first floor to the fifth floor within an organization. The user is now reporting that the workstation cannot connect to the network. A technician suspects that the workstation could not obtain an IP address from a DHCP server. What is a possible cause of the problem?

  • An IP address conflict occurred.
  • The DHCP server is misconfigured.
  • The workstation has been configured with a static IP address.
  • The default gateway address is misconfigured on the workstation.
    Explanation:

    In most cases in an organization, when a computer is moved from one department to another, it needs a new IP address to connect to the network. When a computer is configured with a static IP address, it will not initiate the process of obtaining a new IP address from DHCP servers.